Last updated: 2 October 2026
1. Introduction
Premier Group Pte Ltd is committed to protecting the privacy and security of personal data entrusted to us.
This Privacy Policy explains how Premier Group Pte Ltd collects, uses, discloses, stores and protects personal data when you:
- visit our website at https://prem-grp.com
- contact us or submit an enquiry
- engage us for consultancy, implementation, development, training or support services
- attend an event, seminar, demonstration or training course
- communicate or otherwise interact with Premier Group
For the purposes of this Privacy Policy, “Premier Group”, “we”, “us” and “our” refer to Premier Group Pte Ltd.
Premier Group Pte Ltd is incorporated in Singapore under registration number 200916995G.
Our registered business address is:
Premier Group Pte Ltd
3 Phillip Street
#17-01 Royal Group Building
Singapore 048693
Email: info@prem-grp.com
Telephone: +65 8284 8456
2. Personal Data We May Collect
Depending upon how you interact with Premier Group, we may collect personal data including:
- your name
- business email address
- telephone number
- job title and organisation
- information that you provide through our website, email, telephone calls, meetings or other communications
- information relating to enquiries, proposals, contracts, projects, training courses and support requests
- registration and attendance information relating to seminars, demonstrations, webinars and other events
- billing, payment and commercial information where relevant to our business relationship
- technical information associated with your use of our website, including IP address, browser type, device information and website activity
- information obtained from publicly available business sources where appropriate
We generally seek to collect only the information reasonably required for the relevant business purpose.
We do not intentionally collect sensitive personal information through our public website unless there is a legitimate reason for doing so.
3. How We Collect Personal Data
We may collect personal data:
- directly from you
- through our website and website enquiry forms
- when you correspond with us by email, telephone, Microsoft Teams or other communication platforms
- during meetings, demonstrations, events or training
- through contractual and commercial dealings with your organisation
- from organisations that introduce or refer you to Premier Group
- from publicly available professional and business sources
- automatically through website technologies, where applicable
Where personal data is provided to us by your employer or another organisation, we may rely upon that organisation having the appropriate authority to provide the information to us.
4. How We Use Personal Data
Premier Group may use personal data for purposes including:
- responding to enquiries
- providing proposals, demonstrations and information about our services
- delivering consultancy, implementation, development, training, support and related services
- managing customer and supplier relationships
- administering projects, contracts, licences, invoicing and payments
- communicating with individuals involved in projects and business relationships
- providing customer support
- organising training courses, seminars, events and demonstrations
- improving our services and website
- maintaining the security and integrity of our systems and services
- complying with legal, regulatory, contractual and professional obligations
- maintaining business records
- preventing misuse, fraud or security incidents
- sending information about Premier Group services, events or developments where appropriate and permitted
Where we use personal data for a new purpose that is not reasonably related to the purpose for which the information was collected, we will obtain any consent or provide any notice that may be required.
6. Website Enquiries
When you submit information through our website, we use the information primarily to respond to your enquiry and, where appropriate, to continue discussions concerning Premier Group’s services.
Information submitted through our website may be stored within our business systems or Microsoft 365 environment and may be accessible to authorised Premier Group personnel involved in responding to your enquiry.
We ask users not to include unnecessary confidential, sensitive or personal information in general website enquiry forms.
7. Cookies and Website Technologies
Our website may use cookies and similar technologies for purposes such as:
- providing essential website functionality
- maintaining website security
- understanding how visitors use the website
- measuring website performance
- improving website content and user experience
Where required by applicable law, non essential cookies or similar technologies will only be used after appropriate consent has been obtained.
You may also be able to control cookies through your browser settings.
Where Premier Group uses third party analytics, website or marketing technologies, information may be processed by those providers in accordance with their own privacy arrangements.
8. Client Data and Project Information
Premier Group provides technology consultancy and implementation services involving products and platforms including Microsoft 365, Microsoft Power Platform, SharePoint, Dataverse, Power BI, Microsoft Planner, Azure, Copilot and other enterprise technologies.
In providing these services, Premier Group may be given access to information belonging to a customer, including information that contains personal data.
Where Premier Group processes personal data solely on the instructions of a customer as part of providing services to that customer, Premier Group will generally act as a data intermediary, processor or service provider, depending upon the applicable law and contractual arrangement.
In these circumstances:
- the customer normally determines why and how the personal data is processed
- Premier Group processes the information only as necessary to provide the agreed services and in accordance with contractual obligations
- access is limited to authorised personnel who require the information for the project or service
- appropriate security controls are applied according to the nature of the engagement
- personal data is returned, deleted, retained or otherwise handled according to the customer agreement and applicable requirements.
Questions concerning personal data held within a customer’s system should normally be addressed to the relevant customer organisation.
9. Artificial Intelligence and Generative AI Services
Premier Group provides consultancy and solutions involving artificial intelligence, Microsoft Copilot, Copilot Studio, AI agents and, where appropriate, other artificial intelligence services and language models.
Where personal or confidential information may be processed as part of an AI solution, we seek to design and configure the solution in accordance with the customer’s requirements, applicable security controls and contractual arrangements.
Depending upon the solution, measures may include:
- restricting what information an AI service can access
- applying permissions and role based controls
- grounding AI responses on approved organisational information
- masking or removing confidential or sensitive information
- logging and monitoring usage where appropriate
- ensuring that important business decisions remain subject to human review
- selecting appropriate cloud, AI and data processing services.
Premier Group does not intentionally use customer confidential information to train publicly available AI models unless this has been expressly agreed with the customer.
Customers remain responsible for determining what information may appropriately be submitted to AI services within solutions operated under their control.
10. Disclosure of Personal Data
Premier Group does not sell personal data.
We may disclose personal data where reasonably necessary to:
- employees and authorised personnel
- contractors and service providers assisting us with our operations
- cloud and technology providers
- professional advisers such as accountants, auditors, insurers or legal advisers
- customers where information relates to the delivery of a customer project
- government authorities or regulators where required by law
- other parties where disclosure is required to establish, exercise or defend legal rights
- a purchaser, investor or successor organisation in connection with a legitimate corporate transaction.
Where service providers process personal data on our behalf, we take reasonable steps to ensure that appropriate contractual, confidentiality and security arrangements are in place.
11. Microsoft and Other Technology Providers
Premier Group makes extensive use of Microsoft technologies and cloud services in its internal operations and in delivering services to customers.
Personal data may therefore be processed using services such as Microsoft 365, Azure, Power Platform or other Microsoft services.
We may also use other reputable technology providers where required for hosting, communications, business operations, analytics, development or customer solutions.
The location in which information is processed or stored may depend upon the service, customer configuration and relevant cloud environment.
12. Overseas Processing and Transfers
Premier Group operates in Singapore and may work with employees, contractors, technology providers and service providers located outside Singapore.
Personal data may therefore be transferred to or processed in countries outside Singapore where reasonably required for business operations or service delivery.
Where personal data is transferred outside Singapore, Premier Group will take appropriate steps to ensure that the transferred information receives a standard of protection comparable to that required under Singapore’s Personal Data Protection Act, where this is required.
These measures may include contractual protections, appropriate vendor arrangements and security controls.
13. Data Security
Premier Group takes reasonable administrative, technical and organisational measures to protect personal data against risks including:
- unauthorised access
- unauthorised disclosure
- misuse
- alteration
- loss
- destruction.
Measures may include access controls, Microsoft security capabilities, authentication controls, permissions management, secure cloud services, employee awareness and appropriate contractual obligations.
No computer system or internet transmission can be guaranteed to be completely secure. Premier Group therefore continually seeks to apply security measures appropriate to the nature and sensitivity of the information concerned.
14. Data Retention
Premier Group retains personal data only for as long as it is reasonably required for:
- the purpose for which it was collected
- continuing business or customer relationships
- contractual requirements
- legal or regulatory requirements
- accounting and audit requirements
- dispute resolution and the protection of legal rights.
When personal data is no longer required for legitimate business or legal purposes, we will take reasonable steps to delete, anonymise or otherwise dispose of it securely.
Different categories of information may have different retention periods.
15. Access and Correction
Subject to applicable law, you may request:
- access to personal data that Premier Group holds about you, and information concerning how it has been used or disclosed
- correction of personal data that is inaccurate or incomplete.
Requests should be sent to:
Data Protection Officer
Premier Group Pte Ltd
Email: info@prem-grp.com
We may need to verify your identity before responding to a request.
Certain information may be exempt from access or correction requirements under applicable law.
16. Withdrawal of Consent
Where Premier Group relies upon your consent to collect, use or disclose personal data, you may withdraw that consent by contacting us.
We will explain any likely consequences of withdrawing consent where appropriate.
Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal, and we may continue to retain or process information where permitted or required by law.
17. Data Breaches
Premier Group maintains procedures for assessing and responding to suspected personal data breaches.
Where a breach is subject to notification requirements under applicable law, Premier Group will notify the relevant authorities and affected individuals as required.
Where Premier Group is processing personal data on behalf of a customer, we will address breaches in accordance with the relevant customer agreement and applicable requirements.
18. Third Party Websites
Our website may contain links to websites or online services operated by third parties.
Premier Group is not responsible for the privacy practices or content of third party websites.
We recommend reviewing the privacy policy of any external website before providing personal information to it.
19. International Visitors
Premier Group is established in Singapore and this Privacy Policy is primarily designed around Singapore’s Personal Data Protection Act.Other privacy and electronic communications laws may apply where Premier Group intentionally offers services to, conducts business with, or processes personal data relating to individuals in other jurisdictions.Where those laws apply, Premier Group will seek to comply with the relevant additional requirements.20. Children
Premier Group provides business and enterprise technology services and does not intentionally direct its website or services towards children.
We do not knowingly seek to collect personal data from children through our public website.
21. Our Data Protection Officer
Premier Group has appointed a Data Protection Officer to oversee matters relating to personal data protection.
Questions, requests or concerns concerning this Privacy Policy or Premier Group’s handling of personal data may be addressed to:
Data Protection Officer
Premier Group Pte Ltd
3 Phillip Street
#17-01 Royal Group Building
Singapore 048693
Email: info@prem-grp.com
Telephone: +65 8284 8456
22. Complaints and Concerns
If you have a concern about how Premier Group has handled your personal data, please contact our Data Protection Officer in the first instance.
We will review the matter and seek to respond within a reasonable period.
Individuals may also have the right to raise a matter with the relevant data protection authority where permitted under applicable law.
23. Changes to This Privacy Policy
Premier Group may update this Privacy Policy from time to time to reflect changes to:
- our business
- our services
- technology
- legal or regulatory requirements
- our data protection practices.
The latest version will be published on our website and the “Last updated” date at the beginning of this policy will be amended accordingly.
24. Contact Us
For questions about this Privacy Policy or Premier Group’s handling of personal data, please contact:
Premier Group Pte Ltd
3 Phillip Street
#17-01 Royal Group Building
Singapore 048693
Email: info@prem-grp.com
Telephone: +65 8284 8456
Registration No. 200916995G